Question 1

How much do consultations cost?

Accepted Answer

Consultation fees vary depending on the type of service. We provide transparent pricing with no hidden fees. You'll see the exact cost before completing your order.

Question 2

How long does delivery take?

Accepted Answer

We offer same-day delivery in Doha and next-day delivery to other areas in Qatar. Delivery times may vary based on your location and product availability.

Question 3

Are your doctors licensed in Qatar?

Accepted Answer

Yes, all our doctors are licensed healthcare professionals registered with the Qatar Ministry of Health. They have the proper qualifications and experience to provide medical consultations and prescriptions.

Question 4

What services do you offer?

Accepted Answer

We provide online medical consultations and prescription services for various health conditions including erectile dysfunction, weight management, and general health concerns. Our licensed doctors review your case and provide appropriate treatment recommendations.

Question 5

Do you deliver throughout Qatar?

Accepted Answer

Yes, we deliver throughout Qatar. Same-day delivery is available in Doha, while other areas receive next-day delivery service.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and other secure payment methods. All payments are processed through encrypted, secure payment gateways.

Question 7

What conditions do you treat?

Accepted Answer

We specialize in treating erectile dysfunction, weight management, and other health conditions that can be safely managed through telemedicine. Our doctors will assess your specific condition and determine if our services are appropriate for you.

Question 8

How does the consultation process work?

Accepted Answer

Our consultation process is simple: 1) Complete our medical questionnaire, 2) Upload required documents (ID and photos if needed), 3) A licensed doctor reviews your case, 4) Receive your prescription and treatment plan, 5) Get your medication delivered to your door.

Question 9

Is my information secure and private?

Accepted Answer

Yes, we take your privacy very seriously. All your medical information is encrypted and stored securely. We comply with Qatar's healthcare privacy regulations and never share your personal information with third parties.

Question 10

Is online consulting through this platform safe

Accepted Answer

Online medical consultations have been established for more than two decades across most developed nations, with a strong safety record throughout this time. The medications we provide online are already available without prescription in many countries, meaning they don't require direct physician oversight in those regions.

Through our comprehensive medical questionnaire system, our licensed doctors can review your responses to identify potential drug interactions with your current medications and screen for any medical conditions that might make the treatment unsuitable for you. This process ensures the prescribed treatment is appropriate and safe for your specific situation.

This approach combines the convenience of online access with the necessary medical oversight to maintain patient safety standards.

Question 11

Do I need to have any special blood test before starting medication

Accepted Answer

There is no requirement for any particular blood tests in the manufacturer's guideline or label; the doctor will be able to evaluate  on a case by case basis, and he may call you to give specific advice where necessary.

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