About DrOnline

A technology platform created and managed by Digital Commercial Brokerage and Trading Services — healthcare provided under the authority of Royal Link Healthcare Services

We are a technology platform

DrOnline.io is a technology platform. We are not a medical clinic, we are not a doctor service, and we do not practise medicine. Our role is to connect patients in Qatar with licensed doctors working in licensed clinics, and to make that interaction convenient, secure and seamless.

What we do

  • Provide an online channel for patients to submit their information and consultation requests.
  • Route those requests to independent, licensed doctors in partner clinics.
  • Pass approved prescriptions to a licensed pharmacy partner for dispensing.
  • Coordinate delivery of medications to the patient.
  • Handle payment and provide the account and messaging tools that support the service.

What we do not do

All medical assessment, diagnosis, prescribing decisions, and clinical advice are provided solely by the independent, licensed doctor reviewing your consultation. These decisions are entirely at the doctor's professional discretion, based on their own clinical judgement and the information you provide.

DrOnline.io does not assess patients, does not make treatment decisions, does not prescribe medication, and does not give medical advice. We are not responsible for the clinical decisions made by the doctor, and we do not interfere with, influence, or override those decisions in any way.

The doctors

The doctors who review consultations through our platform are independent, licensed healthcare professionals registered with the relevant authorities in Qatar. Each doctor is responsible for their own clinical practice, and a doctor-patient relationship is formed directly between you and the reviewing doctor for the purpose of your consultation.

The pharmacy

Medication dispensing is carried out by a separately licensed pharmacy partner, operating under Qatar Ministry of Public Health regulations. Dispensing decisions, labelling, counselling and pharmacovigilance are the pharmacy's responsibility, not ours.

Company information

The DrOnline.io website and platform were created and are hosted and managed by Digital Commercial Brokerage and Trading Services, a technology company. Its role begins and ends with providing and maintaining the platform. All personal and medical data is controlled and stored under the authority of Royal Link Healthcare Services, the licensed healthcare provider under which the treating doctors operate — the healthcare itself is provided by those licensed professionals.

In an emergency

DrOnline.io is not suitable for medical emergencies or urgent care. If you believe you may be having a medical emergency, call emergency services or go to your nearest emergency department immediately.

Contact us

For questions about the platform, please contact support@dronline.io. For privacy-related requests, see our Privacy Policy.